Questions, answered plainly
Frequently asked questions
Clear information about what a gift is, how payments are counted and how privacy is protected.
Is this a charity?
No. This is a personal gift page for one UK family. It is not a registered charity, lender, mortgage broker, marketplace, investment platform or prize draw.
Is Gift Aid available?
No. Gifts are personal, voluntary and no-reward, so they are not charitable donations and do not qualify for Gift Aid.
What do I receive for giving?
Nothing in return. A gift does not buy goods, services, equity, entries, repayment, interest or any other financial return.
Is this an investment?
No. Giving creates no ownership, profit, return or financial interest in the home.
Is this a loan?
No. A gift creates no debt and no obligation for the family to repay you.
Is this a raffle or lottery?
No. There is no prize, draw or entry connected with a gift.
Where do gifts go?
Payments are processed through Stripe Checkout. The page owner is responsible for applying received gifts towards mortgage overpayments and posting updates.
Who is responsible for making mortgage overpayments?
The family is responsible for applying gifts to the mortgage in line with their lender’s terms and for publishing progress updates.
How is progress calculated?
The family has recorded £4,326 of its own progress toward the £50,000 goal. Confirmed public gifts are totalled separately from successful Stripe payment records.
When is a payment counted?
Only after Stripe confirms that a card or supported wallet payment succeeded. Pending, failed and cancelled checkouts are not counted.
Are abandoned checkouts counted?
No. Pending, cancelled, failed and abandoned checkouts do not increase public progress or supporter count.
Can I give anonymously?
Yes. Choose the anonymous option before continuing to checkout. Your email address is never displayed publicly.
Will my message appear publicly?
Not automatically. A message is retained for possible publication only if you explicitly consent, and it still requires human review before appearing.
Is my email address public?
No. If supplied, it is used for checkout or receipt handling and is not shown on the public site.
Can a gift be refunded?
Because gifts are voluntary personal transfers, refunds are not automatic. Contact the page owner promptly if a payment was made in error; any refund is subject to payment status and Stripe processing.
How is the family’s privacy protected?
The site does not publish the full residential address, postcode, account numbers, bank information, signatures or private mortgage documents.
What is the campaign goal?
The current mortgage-overpayment goal is £50,000. The site shows the family’s £4,326 progress separately from confirmed public gifts.